Terms of Service

The rules for using SautiMetrics, in plain language.

This policy describes our actual data practices. If anything here doesn't match what the platform does, please contact us at info@sautimetrics.co.ke.

Last reviewed: 15 November 2026

By using SautiMetrics, you agree to these terms. If you're creating polls or surveys on behalf of an organization, you're confirming you have the authority to agree to these terms for that organization.

1. Our Results Are Not Official Election Data

Poll and survey results on SautiMetrics are not official election results and are not scientifically weighted forecasts. They reflect the opinions of self-selected respondents who chose to participate — not a random probability sample of the population. A candidate leading a SautiMetrics poll is not a prediction of who will win an actual election. See our Methodology page for a full explanation of what our numbers do and don't represent.

2. Creating Polls and Surveys

When you create a poll or survey, you agree not to:

3. Voting and Responding

By voting in a poll or responding to a survey, you agree to provide honest responses. Attempting to vote multiple times to influence a result is a violation of these terms and may result in your response being flagged or excluded.

4. Payments

Paid plans and pay-per-poll fees are processed via M-Pesa. Subscription fees are billed as described at the time of purchase. We do not store your M-Pesa PIN or any payment credential — see our Privacy Policy for details on what payment data we do retain.

5. Account Termination

You may delete your account at any time from your profile settings. We may suspend or terminate an account that violates these terms, including accounts found to be manipulating poll or survey results.

6. Limitation of Liability

SautiMetrics is provided "as is." We work to keep the platform accurate and available, but we don't guarantee it will be error-free or uninterrupted, and we're not liable for decisions made based on poll or survey results — see Section 1 above on what those results do and don't represent.

7. Related Pages

See our Privacy Policy for how we handle your data, our Data Protection Policy for Kenyan Data Protection Act compliance details, and our Methodology page for how results are calculated.